I booked an inclusive vacation with them for myself and friend. The service was very poor. First of all unlike other popular websites like expedia etc. it is non- refundable and non-changeable. I wanted to add a third person to the vacation which you would think would be cheaper but actually turned out to be wayyy more money.
When you inquire about making changes they tell you they will call you back and they do not. I would NEVER book with them again. definitely go with expedia or a more popular website.