MY EXPERIENCE WITH Trip Central

634

by BETTY
(KITCHENER-WATERLOO, ONTARIO, CANADA)

THIS IS THE FIRST TIME I HAVE EVER COMPLAINED ABOUT A COMPANY.

I USED TRIPCENTRAL TO BOOK A HOLIDAY TO MEXICO.

THE SERVICE I GOT THROUGH THIS COMPANY WAS HORRIFIC. WHEN I FIRST BOOKED WITH THIS AGENT, SHE WAS WONDERFUL. ONCE SHE HAD OUR BOOKING AND I HAD SOME QUESTIONS, AND A FEW PROBLEMS SHE WAS EXTREMELY RUDE TO ME AND DOWN RIGHT NASTY. I COMPLAINED TO HER SUPERVISOR BUTHE SEEMED TO THINK THAT HER BEHAVIOR WAS COMPLETELY EXPECTABLE. I DID NOTHING TO THE AGENT THAT WOULD WARRANT THIS TYPE OF TREATMENT. I WILL NEVER EVER BOOK WITH THIS COMPANY AGAIN. WE BOOKED 6 PEOPLE THROUGH THIS COMPANY AND THE OTHER 4 IN OUR GROUPOPTED TO GO WITH ITRAVEL2000 AND HAD A COMPLETELY DIFFERENT EXPERIENCE.

I NEVER EVEN GOT SO MUCH AS AN APOLOGY.
WORD OF MOUTH IS THE BEST ADVERTISING AS A COMPANY YOU COULD EVER GET.

TRUST ME I HAVE SPREAD THE WORD. EVERYBODY I KNOW WILL WILL NO LONGER BE BOOKING WITH THIS COMPANY. BELIEVE ME THAT IS A LOT OF PEOPLE.

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