(Edmonton, AB Canada)
I am horribly dissapointed in Flight Centre. I have used them numerous times and I have directed numerous people looking to travel to their website because of their lowest price guarantee.
I talked our entire group into booking through them for a trip we are taking this month. The advertised prices are $500.00 cheaper than they were when we booked.
I called in to use their price drop protection, only to find out they had discontinued it. I informed them that Itravel2000.com still offers price drop protection right up until 48 hours before travel. They said that they would not match that deal.
They guarantee the lowest price, but it would have been $500.00 cheaper per person had I booked through their competitor. They are not willing to do anything.
Even when I told them they would be losing a lifelong customer as well as anyone I talk to about travel they still offered nothing to help us out.
I will book through Itravel2000.com in the future. FlightCentre has lost my business for good!