(Nova Scotia, Canada)
I’ve booked three times with them and I’ve had no problems. The searching is easy and the search by priorities is easily manipulated. When I enquired about changing a flight date however, I was bowled over by the fee I was quoted – $300, plus any airline price changes.
That is WAY more than an airline would charge to change a flight departure date if I’d booked directly with an airline. So I will be VERY careful in the future.