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TRIP CENTRAL CUSTOMER SERVICE!

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Jun 26, 2010
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Great Service with Trip Central
by: Deborah Le Blanc

I've booked with Trip Central quite a few times and love the service I've received. Debbie McGuire is a great agent and she always sends me lots of choices to pick from. As far as I'm concerned Trip Central is #1 in my book.

Jan 19, 2010
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I totally agree with you!
by: Anonymous

I experienced the exact same lack of customer service through Trip Central and I will never book through them again. They don't stand behind their service and once you've paid they wash their hands of you. If you don't want to lose money then don't book through Trip Central.

Nov 24, 2009
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blowing off steam
by: Anonymous

There is always one, and usually they do it to themselves and blame others.
I hope that blowing off steam at least made you feel better because otherwise you wasted your time.

Oct 01, 2009
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Tripcentral is Awesome!
by: sunnyskies

I am really shocked that you experienced this with Tripcentral Customer Service. I had a Family Vacation booked with Tripcentral and we had serious last minute emergency and I found that they went Above & Beyond to help us. The trip was non refundable and no changes permitted. My first mistake was not purchasing Travel Insurance! I will not make that mistake again! After about 10 phone calls made by Tripcentral on my behalf they got the Tour company to change the dates of our trip UNREAL...I don't know how they did this but TRIPCENTRAL WAS AWESOME AND HAS OUR BUSINESS!
In reading your blog I find it interesting that you wanted them to book your flights but then you went to another company and booked the flights .....Really what a waste of time for Tripcentral if you were going to do this why not just be honest and tell them that? Were you trying to "Test" them?? After many dealings with them their Head Office is actually in Hamilton Ontario and they do not even have ANY offices out west (I found this information on their homepage under store locations). I really feel it is a shame that you are saying these things about a company and you are only speaking half truths. I felt I really had to share our good experience with the rest of you as I feel it is only fair. "Everyone Deserves a Second Chance!"

Keep up the great work Tripcentral!

Jul 31, 2009
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Another Flight Centre Employee
by: Anonymous

Spoken like a true Flight Centre Employee!

Alpha_One

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