Totally not customer friendly - Expedia

by Hart

What bugs me the most about is they quote you one price and you put in your credit card info, then the price increases (sometimes by a couple hundred bucks) so you don't accept the changes but they still charge you a dollar for attempting to book with them. I didn't realize this until I got my MC statement with several $1 charges because they kept changing the price of trip. I called and complained and they told me it was because I "tied up their system"...what??????

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