NEVER AGAIN - Hotel through SellOff

by TLE
(Canada)

We booked our Hotel through SellOff. We arrived at our destination and we didn't have a room. Tried calling the number on our confirmation sent to us by "SellOff vacations" and we were dealing with the "BedsOnline" call center located in India.Could hardly understand them. We had booked a 5 star resort in the Mayan Riviera and they were going to accommodate us by putting us in a Holiday Inn express!!! SellOff wouldn't have anything to do with us. They say the reservations are not with them. So if you think you're booking through SellOff- you're not. They completely deceive the public. BEWARE!

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